Return Policy

Return Period

You may return eligible items within 30 days of delivery for a full refund or exchange. The return period begins on the date you receive the item. To be eligible for a return, items must be unused, in their original condition, and in their original packaging.

Return Conditions

To be eligible for a return, your item must meet the following conditions:

• The item must be unused and in the same condition as when you received it
• The item must be in its original packaging with all tags and labels attached
• The item must not be damaged, altered, or customized
• You must have proof of purchase, such as an order confirmation or receipt

Cost of Return Shipping

If you are returning an item due to our error or a defective product, we will cover the cost of return shipping. For returns due to change of mind or other reasons not related to our error, you will be responsible for the return shipping costs. We recommend using a trackable shipping service and purchasing shipping insurance for valuable items.

Return Process

To initiate a return, please contact us using the contact information provided below. We will provide you with a return authorization number and instructions for returning the item. Please include the return authorization number with your return shipment.

Once we receive your return, we will inspect the item and notify you of the status of your refund. If your return is approved, we will process your refund within 10 business days.

Non-Returnable Items

The following items are not eligible for return:

• Custom-made or personalized items
• Items that have been used, damaged, or altered
• Items without proof of purchase
• Items returned after the 30-day return period
• Items that are not in their original packaging

General Legal Requirements

This return policy complies with applicable consumer protection laws. You have the right to return items that are defective, not as described, or do not meet quality standards. We are committed to resolving any issues with your purchase in a fair and timely manner.

Order Cancellation Policy

You may cancel your order before it is shipped. Once an order has been shipped, it cannot be cancelled, but you may return it in accordance with our return policy. To cancel an order, please contact us as soon as possible using the contact information provided below.

If you cancel an order before it is shipped, we will process a full refund to your original payment method within 5 business days.

Refund Procedure

Refunds will be processed to the original payment method used for the purchase. Please allow 5-10 business days for the refund to appear in your account after we process it. The time it takes for the refund to appear may vary depending on your bank or credit card company.

If you paid by credit or debit card, the refund will be credited to the same card. If you paid by another method, we will refund using the same payment method when possible.

Exchanges

We currently do not offer direct exchanges. If you wish to exchange an item, please return the original item for a refund and place a new order for the item you want. We will process your return refund and new order separately.

Contact Information

If you have any questions about our return policy or need to initiate a return, please contact us:

Quoglarnquizlia
244 Blue Horizon Ct
Albuquerque, NM 87106
Phone: +1 (720) 904-6623
Email: team@quoglarnquizlia.world